Betterhelp – The world’s largest online counseling service

In a Nutshell

BetterHelp is all about helping people live happier, healthier lives by giving them the tools and guidance needed to navigate the challenges life throws our way. With thousands of licensed professional counselors, BetterHelp is really a better way to get therapy.

Therapist/Counselor Screening Process

BetterHelp currently employs over 3,000 licensed therapists. Each one is required to be fully licensed and insured. All BetterHelp counselors are licensed and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors (sometimes counselors hold multiple licenses as well) holding a Masters Degree or Doctorate in their chosen field. Additionally, BetterHelp requires a minimum of 3 years and 2,000 hours of in-clinic work. It also asks that its therapists do a case study and pass an interview to make sure they're a good fit for online counseling.

Get Help With

Generally, once BetterHelp has reviewed your case, it will pair you up with a suitable counselor in less than 24 hours. So, you could be getting the help you need by the next day or sooner. Some of the areas that BetterHelp counselors specialize in include:

Types of Sessions Available

Betterhelp offers a variety of session types, so you can pick the method you feel most comfortable connecting to a counselor through. There are: The most common method of communication is messaging because this allows you to send a text message to your therapist whenever you want or feel the need. This is good since it means you can jot down a few lines about how you're feeling in the moment and don't have to wait until an official session to try and remember what you were experiencing during the difficult time. BetterHelp messaging is also convenient because it is an ongoing record of your conversation with your therapist. So, you can look back at comments and review tools or techniques the therapist gave you in a previous session without having to remember every detail by heart. All chat rooms are totally private. Nobody can access the room or the conversation except you and your counselor (not even other BetterHelp employees).